DOMESTIC INBOUND


FLXXXX Domestic Inbound Process

About The Company

We  are  a  pioneer  in  the  digital  world,  an  MNC  Headquartered  in  Atlanta,  GA, USA,  and  having  our  existence  in  Middle  east,  Europe  and  currently  focusing  to expand  the  business  opportunity  in  Asian  Market,  a  Company  specialized  in  digital  marketing,  Education,  Corporate  Training,  Inbound  Marketing,  Social  Media  Marketing,  Search  Engine  Optimization,  Content  Marketing,  Internet  Marketing,  Paid  Marketing(PPC).

                       We  are  looking  for  the  partners  to  support  us  on  Pan  India  basis as  domestic  inbound  support  center,  as  we  have  launched  our  operations  in  India  Recently.  We  are  also  looking  for  the  partners  to  join  us  as  franchised  Training  Institution  in  all  the  Tier-‐1  &  Tier-‐2  Cities.

.                      The  Call  center/BPO  will  need  to  support  us  handling  all  the Incoming  calls,  Chat  requests,  e-‐Mail  support  and  Back-‐end  office.  The  customer  base  would  be  regional  and  all  the  agents  should  be  comfortable  with  English,  Hindi  &  regional  languages  as  per  the  areas  assigned.  They  need  to  handle  and  helpthe  Prospects/Customers  with  their  related  queries. 

                           Initially  the  job  would  be  for  a  single  shift  as  per  Indian  working hours, Monday  to  Saturday,  9am  to  6pm  except  national  and  regional  holidays.  We  may  need additional  shifts  post  6  months  of  successful  operations,  it  shall  be  discussed  in  future  and  the  work  load  will  assigned  depending  on  mutual agreement.

About Work  

1. Nature of the Campaign. - Inbound/ Chat 
2. Number of Seats   - Support/ Back End 30 each slot.
3. Payouts for Inbound    - USD 600/Seat/Month
4. Payouts for Chat/Back - USD 450/Seat/Month 
5. Payment Cycle - Fortnightly
6. Advance Payment   - Yes (Up to 50%) 
7. Training (Online/Onsite) - Provided 
8 Training Period     - 2 weeks/12 days
9. Call Flow - 80-‐100 Calls/ day
10.Chat Requests   - 40-‐70 Requests / day

Monthly Revenues :

Total expected revenues per Month.

A.  Inbound Support Executives-‐ 

25 * $600=$15,000.

B.  Chat Support/ Back-‐end Executives-‐   

 5 * $ 450 =$ 2,250.

Total A+B= $ 15,000+$ 2,250= $ 17,250 per Month.

The Center will be billed approx.  INR  11,50,000  per  month  in  2  parts  on  every  15  days.

Note:-  Please  note  that  payments  in  INR  May  vary  time  to  time  depending  on USD compared  to  INR  .

Applying  Procedure

1.  Company's  Profile
2.  Company's  ROC
3.  Letter  of  Intent  on  Company's  Letter  Head.
4.  Network  Diagram/  Technical  Specifications

The  meeting  and  MOU  sign  up  can  be  scheduled  after   approval  from  our  company's  authorities  end.

Private  Limited  Company/OPC  

1-ROC  Copy
2-AOA  &  MOA  Copy
3-PAN  Card  Copy
4-DOT  /OSPS  License  Copy(  Domestic)
5-Copy  of  Rental/Lease  Agreement  of  the  Premises  (  In  case  of  owned  property, Electricity  Bill)
6-Copy  of  ID  Proof,  Address  Proof  &  2  passport  sized  photographs  of  the
7-Previous  Project  Invoices  Copy(  If  Any)

Partnership/Proprietorship/LLP  

1-Firm  Registration  Copy
2-Partnership  deed
3-PAN  Card  of  the  Firm/Individuals
4-DOT  /OSPS  License  Copy(  Domestic)
5-Copy  of  Rental/Lease  Agreement  of  the  Premises  (  In  case  of  owned  property,
Electricity  Bill)
6-Copy  of  ID  Proof,  Address  Proof  &  2  passport  sized  photographs  of  the
7-Previous  Project  Invoices  Copy(  If  Any)

Submission  of  the  Documents : 

Company's  Approval
Meeting/MOU  Sign-‐up
Technical/Infrastructure  Setup
Physical  Verification
Recruitment/Training
Certification
OJT  for  3-‐5  days
Advance  Payment  release  SLA  Sign-‐up
LIVE  Calls.

NOTE: Center will have to take care of all travel and hospitality for 2-3 persons (training).

20 comments:

  1. We are a jamaican base English BPO Call center seeking Inbound Customer Service campaigns. Other Inbound campaigns may be considered as well (Order Processing, Complaint handling, Email and Chat support, etc). Our prices are competitive and set at a per seat/call arrangements
    contact angeanmorrison@gmail.com

    ReplyDelete
  2. Hi we are invested to get this project.Please send me details and contact on below said mail.
    isosky.engineering@gmail.com

    Maneesh
    9920019106

    ReplyDelete
  3. Our Company is interested please share more details to vinaygill99@gmail.com

    ReplyDelete
  4. Hi my name is Carla, I own and operate Perry Business Services LLC, a virtual call and consulting center. We have experience in and would love to be a part of this project. Please send additional details to perrybusinessservices@gmail.com. Thank you.

    ReplyDelete
  5. Send us sufficient details at deepalipapiha199677@gmail.com

    ReplyDelete
  6. Hi, kindly email me at hr@cba-bpo.com all the details. Thank you.

    ReplyDelete
  7. Hi, we are interested to get this project. Could you please share moe details to bhalaji.kg@tsgsolutions.in ?

    ReplyDelete
  8. Hi, we are interested to get this project. Could you please share moe details to bhalaji.kg@tsgsolutions.in ?

    ReplyDelete
  9. We are searching for this kind of process let us know about the project more.
    Email me:- Ameetprajapati12@gmail.com

    Visit us : shuameeconsultants.info

    ReplyDelete
  10. Interested we have live center Bangalore near
    Contact me 8970890370

    ReplyDelete
  11. We are interested in such process, could you pls. send contact details on maakwt@gmail.com

    ReplyDelete
  12. Hi Team,

    We are interested in the project already running International Outbound project.
    Please forward the details to :
    email : conceptclaro@gmail.com

    ReplyDelete
  13. Hi,
    My Name is Ram Bharati,
    our company RBSfacility P. Ltd. ,based in Delhi-NCR.
    we are interested to get this project.
    Please send me details and contact on below said mail.
    rbsfact@gmail.com

    ReplyDelete
  14. Hi,
    This is Ram Bharati.
    Our Company- RBSfacility P. Ltd are intrested to get this project.Please send me details and contact on below said mail.
    rsfact@gmail.com

    ReplyDelete
  15. Greetings from Essencea Infoserv Pvt Ltd., We are interested in the process and kindly share the details at ruthvik@essenceainfoserv.com

    ReplyDelete
  16. Greetings from Essencea Infoserv Pvt Ltd.,We are interested in the process kindly share the details at ruthvik@essenceainfoserv.com

    ReplyDelete
  17. Hi,
    This is ajitha from RhaWinn Aviation Training institution.
    We have a 11 seats with BPO setup.we are looking for BPO projects from genuine client.
    We are not ready to pay any initial.but ready to put effort and also you can get from payout.
    Please share the details info@rhawinnaviation.com
    8428983096

    ReplyDelete
  18. hello. this is Juliver. Email me at Julybel052@gmail.com

    ReplyDelete
  19. Hi. this is Juliver. we have 12 or more seats available and people willing to work in english and spanish Julybel052@gmail.com

    ReplyDelete