US Online Banking Helpdesk Pure Inbound Project (60 Seats)


US Online Banking Helpdesk Pure Inbound Project (60 Seats)
  • 1.      Our US Client offers online helpdesk services to Banking Customers who have been blocked out of their online banking services.
  • 2.      Customers shall be calling in:


a.       Because they can’t log in to their Online Banking Portal (OBP)
b.      Because the OBP Page is not opening
c.       Because the page shows opening and opens only halfway
d.      Because it shows their card number or password is incorrect

  • 3.      This is a PURE 100% INBOUND US PROJECT.
  • 4.      Customers are charged a service fee to unlock their OBP and clear issues with their Online Banking Portal log in.
  • 5.      Payout per seat per hour: $10
  • 6.      Seats Requirement: 60 Seats across TWO SHIFTS (overlapping)
  • 7.      Payment Cycle: First payment on Monday of 3rd Week and thereafter every Monday via US Wire Transfer
  • 8.      Immediate Go Live up on payment of Consultancy & Training Charges
  • 9.      Onsite Training Options available!
  • 10.  Center should have:


a.       US Experienced Agents (Outbound or Inbound US Sales)
b.      Predictive Dialer with robust Inbound ACD System
c.       Lease line with Static IP
d.      US Toll Free Number
e.       Voice Minutes
f.       Additional Broadband Line for OBP Services & Resolutions
g.      We can help with technology if required


Client History:
The Client provides online helpdesk services to users of Affinity Cards. The affinity cards were launched in the USA by MBNA Bank. MBNA Corporation was a bank holding company and parent company of wholly owned subsidiary MBNA America Bank, N.A., headquartered in Wilmington, Delaware, prior to being acquired by Bank of America in 2006. It was the world's largest independent credit card issuer, specializing in affinity cards. MBNA was founded in 1982 as Maryland Bank, N.A., a subsidiary of Maryland National Bank. The letters N.A. stood for National Association. In 1989, Maryland Bank was renamed MBNA America Bank. MBNA Corp. spun off from Maryland National and became an independent company in 1991.

What is an Affinity Card:
An affinity credit card program allows an organization to offer its members and supporters—those who have an "affinity" for that organization—a credit card branded with the organization's brand and imagery. An affinity credit card program may pay the brand owning organization a bonus for each new account generated, plus a percentage of every transaction charged to the card. In some cases the brand-owning organization will form a revenue and profit sharing joint venture on a 50/50 basis. The venture is funded by the interchange income from the card scheme such as MasterCard or Visa, fees, charges and credit lent to cardholders. Affinity credit cards are offered by many retailers, shopping centers, airlines, universities, alumni associations, sports teams, professional associations and others, and increasingly by small and mid-sized nonprofits and membership-based groups that rely on these programs for incremental revenue.

Types of Affinity Cards:
  • a)      Sports Team Card (earn special points and make purchases on Basketball, Baseball, Ice Hockey, Soccer, American Football, etc)
  • b)      Save the environment Card (your card issuer donates 1% to 0.20% of your purchases to your favorite environment group)
  • c)      University Card (your card issuer donates 1% to 0.20% of your purchases to your Alma Mater/College)


90 comments:

  1. Send me details on imduggal@outlook.com and contact me on +918447979717

    ReplyDelete
    Replies
    1. I am introducing myself as Jet Rai, Business Development Manager of Intellibridge Web Solutions. We would like to have project/campaign from your company and love to work with you. We’ve been in business for already more than 15 years and based in Manila Philippines. Currently we are looking to add more Call Center projects/BPO work according to resource available. We deals in business services ranging from sales & marketing, customer care, finance & accounting, technology solutions, research and analysis, collections, and industry back-office and Lead generation processes. We undertake Inbound & Outbound campaigns. We believe each client has unique requirements and no one solution meets the needs of every organization. By understanding the dynamics of your business, we can help you develop a customized call center solution that not only supports your current goals, but also helps you grow your business.

      We have a very good infrastructure and security systems in place. Hence, your records will remain secure and confidential at any given point. Quality and speed are our forte. Hence, we can deliver client-deliverable accuracy and maintain excellent turnaround times. We are looking to tie up with you in terms of work that you could outsource to us. We promise to not disappoint you.

      --
      Thanks,



      JET RAI
      Business Development Manager
      Intellibridge Web Solutions
      Mobile Nos.: +63 905 543 8387
      SKYPE: jet.intellibridge@gmail.com
      Email: intellibridgewebsolutions@gmail.com
      Website: www.intellibridgewebsolutions.com

      Delete
    2. I am introducing myself as Jet Rai, Business Development Manager of Intellibridge Web Solutions. We would like to have project/campaign from your company and love to work with you. We’ve been in business for already more than 15 years and based in Manila Philippines. Currently we are looking to add more Call Center projects/BPO work according to resource available. We deals in business services ranging from sales & marketing, customer care, finance & accounting, technology solutions, research and analysis, collections, and industry back-office and Lead generation processes. We undertake Inbound & Outbound campaigns. We believe each client has unique requirements and no one solution meets the needs of every organization. By understanding the dynamics of your business, we can help you develop a customized call center solution that not only supports your current goals, but also helps you grow your business.

      We have a very good infrastructure and security systems in place. Hence, your records will remain secure and confidential at any given point. Quality and speed are our forte. Hence, we can deliver client-deliverable accuracy and maintain excellent turnaround times. We are looking to tie up with you in terms of work that you could outsource to us. We promise to not disappoint you.

      --
      Thanks,



      JET RAI
      Business Development Manager
      Intellibridge Web Solutions
      Mobile Nos.: +63 905 543 8387
      SKYPE: jet.intellibridge@gmail.com
      Email: intellibridgewebsolutions@gmail.com
      Website: www.intellibridgewebsolutions.com

      Delete
    3. Hi ,

      We are trying to start New call center in delhi and we have more than 10 to 15 seats till now please send me your details on my mail id and we have big setup so tell me what type of setup you want and how much amount you give us on single seat

      Kunal
      Kunalpassi12@gmail.com
      9953790727

      Delete
  2. Dear Sir
    We provide call center services on single seat basis in Bangalore.
    Day shift 35k per month.
    Night shift 60k per month inbound.
    100k per month out bound.
    Forget the hassles of recruitment, training and managing.
    Just concentrate on business development.
    We have a state of the art facility with a total of 55 seats with people.
    Can scale up to 100 seats.
    Ask for bulk discount for more than 10 seats.
    Thanks
    Karthik Bharta
    www.profitsure.in



    ReplyDelete
    Replies
    1. can contact me i am looking for projects can contact me on tummalavarunkanth@gmail.com or whats app me on 9703133633

      Delete
    2. I am looking for call centre inbound process for 20 seats . please send me details at
      Vimalshrivastava797@gmail.com
      Contact no 7770900027

      Delete
  3. details please
    @ er.ankitpugalia@gmail.com

    ReplyDelete
  4. Hello, Im interested in this inbound campaign. Can you please share me more details and its procedure to procure this project on asap basis.

    Adarsh@gavsystems.in/info@gavsystems.in please share me the details soon.

    ReplyDelete
  5. I am interested in this project please contact me at vip2107@gmail.com

    ReplyDelete
  6. I am interested in this project please contact me at vip2107@gmail.com

    ReplyDelete
  7. Im interested in the project. My call center has over 400 seats available. Please send me the full information to my email.
    account@gatemediavisual.com

    Thank you

    ReplyDelete
  8. Im interested in the project. My call center has over 400 seats available. Please send me the full information to my email.
    account@gatemediavisual.com

    Thank you

    ReplyDelete
  9. Hi ,

    We are interested in the project and looking forward for a new process , with complete setup ready . Our company name is Shreedhan comodeal Pvt Ltd . Please share the details below to proceed further on - mehul_678@hotmail.com . ph- 8800759659

    ReplyDelete
  10. Please send me the details on Sunita.pradhan@viztarinternational.com

    ReplyDelete
  11. Interested. Please send me the details to psrujana26@Gmail

    ReplyDelete
  12. Hi,
    i would like to work further with your company so kindly send me
    more details so we can start work
    nbinfotechus@gmail.com

    ReplyDelete
  13. Dear Sir
    We provide call center services on single seat basis in FARIDABAD.
    Day shift 35k per month.
    Night shift 60k per month inbound.
    100k per month out bound.
    Forget the hassles of recruitment, training and managing.
    Just concentrate on business development.
    We have a state of the art facility with a total of 65seats with people.
    Can scale up to 100 seats.
    Ask for bulk discount for more than 20 seats.
    Thanks
    Contact me at :- tyagi9164@gmail.com

    ReplyDelete
  14. Dear Sir
    We provide call center services on single seat basis in FARIDABAD.
    Day shift 35k per month.
    Night shift 60k per month inbound.
    100k per month out bound.
    Forget the hassles of recruitment, training and managing.
    Just concentrate on business development.
    We have a state of the art facility with a total of 65seats with people.
    Can scale up to 100 seats.
    Ask for bulk discount for more than 20 seats.
    Thanks
    Contact me at :- tyagi9164@gmail.com

    ReplyDelete
  15. Dear Sir
    We provide call center services on single seat basis in FARIDABAD.
    Day shift 35k per month.
    Night shift 60k per month inbound.
    100k per month out bound.
    Forget the hassles of recruitment, training and managing.
    Just concentrate on business development.
    We have a state of the art facility with a total of 65seats with people.
    Can scale up to 100 seats.
    Ask for bulk discount for more than 20 seats.
    Thanks
    Contact me at :- tyagi9164@gmail.com

    ReplyDelete
  16. Please send me details, alfrive@outlook.com

    ReplyDelete
  17. Please send details aniket.ahiwale@gmail.com

    ReplyDelete
  18. Please send me complete details at akshay.malhotra@yahoo.in

    ReplyDelete
  19. Hi
    My name is pawan gupta ,nd i have call centre ,now a day looking for usa inbound call process so plz help me

    ReplyDelete
  20. Hello,we are a call center in srilanka. We would like to launch this project. So please send me the full project details via mail. My mail id is cliff.mp@gmail.com. Thank you.

    ReplyDelete
  21. I would like to get more information about this process, please mail me details.
    Email Add-Nikhilsansare1234@gmail.com

    ReplyDelete
  22. Hi there,
    This David owner cablbar inc
    big experience on banking and call centers ready to provide the best quality of service located in usa and Morocco ( casa near shor) it huge place just for call centers from France and UK....
    I will be more than happy to start with your honorable company. ..
    Please feel free to contact me with more details ...
    Cablbar@hotmail.com
    #832-382-5055 /#832-489-1966

    ReplyDelete
  23. Hi, my company is based in Bangalore. Kindly send me your contact details to agzmt@rediffmail.com, so I can share the required details and finalize on this project.

    ReplyDelete
  24. Hi Am Interested in this process, we ahve centre in noida Infinity Maximus Technologies Pvt lTD

    Would like to know more details aboutit
    plrase send me all Inbound International process details which you have on my email id sanveersingh624@yahoo.com

    you can contact me at +91-858-707-8840

    Regards
    Sanveer

    ReplyDelete
  25. Hello
    Would you contact us by email er.investel@gmail.com

    Best regards

    ReplyDelete
  26. Hello
    Would you contact us by email er.investel@gmail.com

    Best regards

    ReplyDelete
  27. Hi
    please send me the details on my email ashutosh.ac742gmail.com

    ReplyDelete
  28. Very interested, please advise on next step....we have good expertise and experience.....based in Kolkata...
    Richard A DaSilva
    richarddasilva17@gmail.com
    9674381112

    ReplyDelete
  29. Kindly send me the details to pradeesh.bl@hotmail.com

    ReplyDelete
  30. Hi,

    We have experience for more than 8 years with US leading banks. Certified by the bank to train as well. We have the facility for more than 100 seats. Our company was started since 1998. With the trained and expert expertise.

    Contact me, so that I can connect you with our marketing team.

    Vijayp@kggroup.com
    09943149509

    ReplyDelete
  31. Hi, kindly send me your contact details to agzmt@rediffmail.com to discuss and finalize on this process.

    ReplyDelete
  32. Hello!!
    Greetings
    We Are Providing Medilciam Form Filling Process ,with Weekly Payout Process Earn Up to 1 lack per week.
    Looking for 5-10 Manpower Seats Center ,

    If You are eligible and Interested for the same Kindly revert.
    Regards,
    Jitendra
    +91-7096025061

    ReplyDelete
  33. Can I have the details of this project?

    ReplyDelete
  34. Greetings,

    Please send me the details of the project and the documents required at pandeypradeep05@gmail.com

    ReplyDelete
  35. We are Looking for this process.We have great employee.We believe in hard work and smart work.

    contact us so we can discuss about this.

    ReplyDelete
  36. Hello,
    Please send me more details at goldenyachtcallcenter@gmail.com

    Ahamad Ali

    ReplyDelete
  37. Hello please send me the project detail at danish1.2009@gmail.com Skype:- mohammad0danish

    ReplyDelete
  38. Send me details on adeel.sindhuadi@gmail.com
    Contact @ +923229226227

    ReplyDelete
  39. Dear Mr. Sharma,

    Please send me the details at sandeepbiswas007@gmail.com or contact me at 9819818479.
    Best Regards,
    Sandeep Biswas

    ReplyDelete
  40. hi,

    we have 10 + years of experience in BPO market with in and out bound services,please feel free to contact us on
    v.harishvarma@gpsinfotech.com

    Warm regards
    Harish varma

    ReplyDelete
  41. Contact Yolanda
    www.teknotiks.com
    (800) 338-1672
    https://www.instagram.com/teknotiksllc/

    ReplyDelete
  42. Contact me Yolanda
    www.teknotiks.com
    (800) 338-1672
    https://www.instagram.com/teknotiksllc/

    ReplyDelete
  43. Contact Yolanda
    www.teknotiks.com
    (800) 338-1672
    https://www.instagram.com/teknotiksllc/

    ReplyDelete
  44. Clint please mail me the product details at reddykkalyan@gmail.co.

    ReplyDelete
  45. Hi,

    we have 5 + years of experience in BPO market with in and out bound services,please feel free to contact us on
    ram.cvtech@gmail.com

    Warm regards
    Ram
    www.cvtechin.com

    ReplyDelete
  46. DOMESTIC OUTBOUND PROCESS OF TELECOM COMPANY START WITH MINIMUM 10 SEAT
    For More details Contact to : Arjun Modi
    +91-7573037282

    ReplyDelete
  47. Hi... I'm interested in the inbound banking process UK , kindly send me details at Sunayanap84@gmail.com . Also I'm looking for a process which pays per hour fixed can be started with 10 agents Noida location . PlZ share details or call me at 09711114429

    ReplyDelete

  48. Xavier Rojas: Hello, Platinum is a call center located n Bogota Colombia, South America. we´er dedicated in offering exceptional services on CUSTOMER SERVICE, and LIVE LEAD TRANSFERS FOR REVERSE MORTAGE, as well as REDUCTION OF (PMI), We do Orders, appiontments and Sales, INSURANCE, SOLAR



    Our workers speak native American English and native Latin Spanish.

    We have 100+ seats for agents, we are currently in search for inbound/outbound campaigns in order to establish a long term business relation ship.



    If interested, We can be contacted via E-mail sales@platinum.net.co or my Skype ID is-- platinnumxxavier@gmail.com and We can scheduel a call back with the Owner of PLatinum.





    THANK YOU
    XAVIER ROJAS

    ReplyDelete
  49. kindly send me the details on kpgroup.32@gmail.com.. I am ready to start this process asap

    ReplyDelete
  50. amit.meena1@live.com

    Best professional work. In time task completion guaranteed.

    ReplyDelete
  51. Can you send me the details on my email id coolmaddy27@gmail.com

    ReplyDelete
  52. Hello,

    We are an offshore manpower agency in the Philippines with a pool of Customer Service Representatives that are trained and experienced in customer service. I would love to discuss this further with you, should you be interested in learning more about us. Please add me on skype,
    skype id: TrustTel Heart,
    or email me @ (trusttelcustomercare2017@gmail.com)
    or visit our website @ (www.trusttelcustomercare.com)
    so we can discuss further about this.

    Regards,
    TrusttelCustomerCare

    ReplyDelete
  53. Hi

    Please share the details of project, actually I'm interested to start a new inbound call center in ghaziabad and NCR. Atulkrbharti@gmail.com

    ReplyDelete
  54. Hi

    Please share the details of project, actually I'm interested to start a new inbound call center in ghaziabad and NCR. Atulkrbharti@gmail.com

    ReplyDelete
  55. This comment has been removed by the author.

    ReplyDelete
  56. This comment has been removed by the author.

    ReplyDelete
  57. Could you please send me the procedure to start this process.
    Email ankit.vijaykumar1993@gmail.com

    ReplyDelete
  58. Hi all,

    We are looking for call center projects, our priorities are Inbound campaigns or per hour basis campaigns.
    Let me tell you a little about our company, we have over 10 years in the industry and we handle from small projects 1-10 seats to big projects over +500 seats. Our firm is committed to providing clients with the incredible quality. We believe we have been successful in fulfilling that commitment so far... The unique and unmatched factor in our firm has been our uncompromising commitment to the highest standards of quality and professionalism. Providing quality service to our clients is our primary utmost objective, as we believe each client as our prestigious client. We have developed periodical procedures and communications to ensure the highest standards of performance in our services.

    Want to know what we can do for your business? Call NOW!

    Luis Van Eylen
    CEO
    lvaney@waodone.com
    www.waodone.com
    +1 302 261 2707 / +506 8845 5013

    ReplyDelete
  59. Hello all,

    Please send me specification if the project is still available.
    Email: ninillanaj@gmail.com.
    Looking forward hearing from you!
    Regards,
    Nini

    ReplyDelete
  60. can i get some more info sent to anamorrison@gmail.com i have a center that can house up to a hundred agents fully equip and ready to use can i get some info plz

    ReplyDelete
  61. contact me at anamorrison@gmail.com i am interested in this project

    ReplyDelete
  62. Hi... I'm interested in the inbound banking process UK , kindly send me details at swaroop@rehobothinfotech.com . Also I'm looking for a process which pays per hour fixed can be started with 10 agents Hyderabad location . PlZ share details or call me at +919700708516

    ReplyDelete
  63. We are interested in us inbound process..and we would like to move the process further on..contact me on veerappancs@gmail.com +919659297903

    ReplyDelete
  64. We are interested in us inbound process.contact me on veerappancs@gmail.com




    ReplyDelete
  65. I am interested in process please can you send detail rajygurujatin@gmail.com
    9978603949

    ReplyDelete
  66. please send me us more information at
    vc.businessplus@gmail.com
    Thank you

    ReplyDelete
  67. please send me us more information at
    vc.businessplus@gmail.com
    Thank you

    ReplyDelete
  68. Please Call on 8805956034.
    We have 70+ seat call center

    ReplyDelete
  69. Our call center provides customized telephone services that reveal the valued techniques used by successful telephone sales and support professionals. The fully automated, state-of-the-art call center equipments and custom software enables the call center to field thousands of calls daily for each client with a high degree of professionalism and customization. The clients receive superior quality, experience and courteous service, coupled with the advanced technical capabilities. The call center is staffed over 32 and they totally concentrate on using tactical skills and effective processes during inbound/outbound call process In today's ever-changing world, Bare in mind that our agents speak a good American accent.
    If you are looking for an outbound call center partner who possesses the facilities to handle all of your outbound call center needs, look no further than IIAMADA Group In Morocco. Contact us and send us details at nawal6elmoutawakil@gmail.com Or call us: 00212616779682

    ReplyDelete
  70. We are a US based call center and all of our agents are here in the US. We have everything that is needed for this project. I have over 100 agents ready so you know that you will only get the best. We also have supervisors and teamleads ready. We can be up and ready in a week from when the contracts are signed. 1(404)85-8143 info@girlfridayemployment.com www.girlfridayemployment.com

    ReplyDelete
  71. We have everything that you need. I can provide you with our company profile and over 100 agents to pick from so you know that you will have the best. We will be ready to start with in a week from the contract being signed. We are US based and all our agents are in the US. info@girlfridayemployment.com www.girlfridayemployment.com 1-404-857-8143

    ReplyDelete
  72. hi. we are interested with the project and please email us on we can start the process. thank you

    ReplyDelete
  73. hi. we are interested with the project and please email us at rlopez@telehop.com on how we can start the process. thank you

    ReplyDelete
  74. Hi,

    Is anyone actually working on this process? Plz, share your experience. Thank you.

    ReplyDelete
  75. Please send details on this campaign to rachelmorton_ceo@icscustomersolutionsllc.com

    ReplyDelete
  76. Hello Guys,

    This sounds like a wonderful opportunity!
    We would love to make this our very 1st project.

    Please contact our founder, Cecil Moore, at 1(877)933-7771 Ext 800.
    This is definitely something he would be interested in.

    With kindest regards,

    I.C.E.

    ReplyDelete
  77. i am interested in this process contact me on devdev946@gmail.com

    ReplyDelete
  78. Send me details on cjbsbala@gmail.com ,+91-8608404006

    ReplyDelete
  79. Plsnsend details to cjbsbala@gmail.com and +91-8608404006

    ReplyDelete
  80. hello,
    This is sheik mohamed from india,
    we would like to take your project
    kindly mail us the details to admin@rezbaconseilservices.com

    ReplyDelete
  81. Hi there! Hope you are doing well!

    Greetings from Cubos3000 BPO Solutions:)

    If you are looking for a reliable Business Processing and Outsourcing Solutions (BPO) for your campaigns and projects here in the Philippines and across the country, well, please allow us to introduce our selves.

    We can be your reliable hardworking faithful partner. We will offer you a quality of service that you need with a faithful agents. We offer service:
    Telemarketing
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    Virtual Assistant
    Appointment Setting
    Market Research

    We also like to promote our new Digital Marketing Service. Our Digital Marketing Team offers:
    Email Marketing
    Social Media Marketing
    Search Engine Optimization
    Video Marketing and Production
    Web Development
    We will provide online solutions for your company or business. To be known online and gain more clients and customers.

    Cubos3000 BPO Solutions, we are already in the Industry for more than 3 years, and we will assure you a great quality and better service.

    Let’s work and achieve together and be your partner in Business Processing Outsourcing and Online Solutions - Digital Marketing today!

    Sincerly,

    Paul John, Cubos3000 Jr. Digital Marketing Specialist..
    Email | social@cubos3000bposolutions.com | pjbsoria26@gmail.com
    Skype | pjbsoria26

    social@cubos3000bposolutions.com | BPO and Online Solutions | Davao, Philippines

    ReplyDelete
  82. Kindly send me the details at xyzmihir@gmail.com

    Thanks.

    ReplyDelete
  83. pls send details to firecloud27@gmail.com

    ReplyDelete
  84. Hi... I'm interested in the inbound banking process , kindly send me details at deepakdhiman1990@gmail.com . Also I'm looking for a process which pays per hour fixed can be started with 10 agents in Gurgaon location . PlZ share details or call me at +91 8130360319

    ReplyDelete