E-commerce Inbound And Chat Support

THIS PROCESS IS NOT AVAILABLE

THIS IS ONLY FOR SHOW PURPOSE

E-commerce Inbound And Chat Support

USA Electronic company e commerce centre will be handle order taking calls and query resolution

Nature Of work: - Answer all the queries of the USA based customer through

Chats.& voice  Centre will get a admin portal where they can chat with customer.

PC Required: 30 Seats

Workload: Depends on centre capacity

Contract period: 2 years

Working Day: 30 Days

Shift: 8 Hour as per USA time Zone

Submission: Daily

Payout: $4 / hour/Per Agent

Pay Channel: Bank Transfer

Sign up with: End client based at USA and sign will be at client office in USA or online with USA Client or vendor’s office in India in  Hyderabad

Sign Up Charges : Rs 5.50,000

Sign up Procedure :

1. Send your Company profile with All Document.
2. Mou Agreement.
3. SLA Agreement
4. Training
5. Go live.

Requirements:

1) Center sends Application Form with Complete Company Profile & LOI
2) Center submits following legal papers & certifications : Bank Statements for last 6 months + IT Returns of last 1 year
3) Pictures of Existing Infra.
4) Pan card Snapshot Required.
5) Center has to ensure that all that is mentioned in the company profile and other legal papers &

certification is true and correct. ( it ill be verified by Client End )

* Technical Specifications *

WORKSTATION’S CONFIGURATION:

Higher Processors: Windows XP
Desktop Machine with Operating system
CPU: - Dual core 3Ghz
Ram 2 GB DDR2/3
LCD 16” inch
HDD 80 or 160 GB
1 MBPS Internet

Center Can Get ADVANCE PAYMENT but after 20 days live work.

Note: Reference centre available with a recent payment proof.