Australian customer care, up-selling and back office

THIS PROCESS IS NOT AVAILABLE
THIS IS ONLY FOR SHOW PURPOSE
PROJECT NAME: – Australian Inbound customer care up-selling and data entry. 
PROCESS WITH: – Customer care, Sales and Data entry
PER SLOT: – 10 Seats (Minimum 5 seats)
SLOT REQUIRED: – 5 HURRY UP!
COMPUTER REQUIRED: -Minimum 10 System / Maximum 100 System
PERSON REQUIRED: – 1 Person Required for 1 System
NATURE OF WORK: – Inbound customer care up-selling and data entry. 
WORKING HOUR: – 8 Hours (First 3 months)
PROCESS TYPE: – Online
PAYMENT CYCLE: -Monthly
PAYOUT MODE: – Wire Transfer
AGREEMENT PERIOD: – 12 Month Initially
TRAINING: – Provided by Client
PAYMENT PER SYSTEM: – Telemarketing per hour $12
PAYMENT PER SYSTEM: – Customer care per hour $15 
PAYMENT PER SYSTEM: – Back office per hour $7 
TOLL FREE NUMBER:- Yes
INTERNET REQUIRED: – Minimum 4 MBPS with Dynamic IP Modem
WORK START: – Within 7 days
SIGNUP: – Onsite or Online
CONSULTANCY CHARGES: – 1,50,000/-(One Lakh Fifty Thousand Rupees Only)
ROYALTY CHARGES:- 10 % of Every Billing
SYSTEM CONFIGURATION REQUIRED:-
OPERATING SYSTEM: – XP, 2000, 2003, Vista, 7 and 8.
RAM: – Minimum 1 GB
HARD DRIVE: – Minimum 1 TB
Description of Project:-
About the Company
A. XXXX XXXXXXX XXXX XXX is privately owned Australian company registered in Victoria in 200
B. XXXXXXX is Australian citizen and single owner director of the company
C. XXXX owns www.XXXXXXXXXXXcom.XX
About the project
A. XXXX has conceptualized and developed a project for small and mid cap businesses in Australia termed as BUSINESS SOLUTIONS.
B. Small and mid cap businesses to be offered different business solutions to improve their results-increase sales, reduce costs and maximize profits, as per its web site www.XXXXXXXXXXX.com.XX
B.D campaign to be conducted offering different services to small businesses to increase their sales, reduce costs and maximize profits
C. Explain services, cost effectiveness and quality of service and finalize with clients for providing different services Execute the business finalized
D. The services offered shall be charged on fixed hourly basis and executed against advance payment by the client
E. It is projected to have business of plus 50 seats over a period of 9-12 months
About Joint Venture
Joint Venture between XXXX XXXXXXX XXXX XXX and Call Centre to run and manage the project jointly.
Centre to have financial, infrastructural and organizational competence to manage professionally organized BPO services like Customer Care, Telemarketing, Back Office handling
Role of XXXX XXXXXXX XXXX XXX
A. XXXX shall lead, regulate, participate, supervise and monitor the project.
B. XXXX XXXXXXX XXXX XXX shall structure specific operational details in consultation with Call Centre.
C. XXXX [Australia and India] shall participate on real time basis to ensure smooth and successful operations.
D. Complete transparency shall be maintained in the dealings.
Role of Call Centre
A. Call Centre shall conduct B.D.[Business development] campaign, in Australia, explain the services offered and finalize with the client for different services.
B. Call Centre shall be responsible to execute the assigned role.
C. Call Centre shall organize and, hire team to provide services agreed as per agreement.
D. Centre shall ensure that properly skilled man power is hired to provide satisfactory service to clients.
Commercials
A. Cost of Call Centers secured from the start.
B. Operational costs of both parties shall be recovered out of the revenues first and as such, cost of the call centre is secured from the start.
C. Profit shall be shared as per agreed ratio.

6 comments:

  1. Please contact me on following :
    naveenvarmatrio@gmail.com and haridevnirgude@gmail.com..
    07774005735 & 08121155693.

    ReplyDelete
    Replies

    1. HI,
      Please come on Skype to know more about the process detail,my Skype id is anil.sharma1162

      Regards
      Anil

      Delete
  2. Replies

    1. HI,
      Please come on Skype to know more about the process detail,my Skype id is anil.sharma1162

      Regards
      Anil

      Delete
  3. Hi there! I am very interested in your project. Please add me on Skype rj.waleed or email me at rajawaleed654@hotmail.com. I will be waiting for your response.

    ReplyDelete
  4. Hello,
    This is Vineeth from LAKSANA IT SOLUTIONS located at hyderabad. we are looking for a project of this kind . Please send me the details through mail to vineethvinith34@gmail.com
    COMPANY CONTACT;9989800703

    ReplyDelete